Privacy Policy

Comprehensive Privacy and Data Protection Statement

1. Introduction and Scope

This Privacy Policy (“Policy”) sets forth the practices and commitments of Raft (“We,” “Us,” “Our,” or “Operator”) regarding the collection, storage, processing, and protection of information relating to individuals who access or use our website, mobile application, and all associated features, services, or content (collectively, the “Services”).

By engaging with our Services, you (“User,” “Player,” or “You”) acknowledge that you have read, understood, and agreed to the practices described herein. If you do not consent to this Policy, you should discontinue use of the Services immediately. We may revise this Policy at any time to reflect updates in law, technology, or operational needs. Any material changes will be prominently posted on this page and, where appropriate, communicated through banners, notifications, or email.

2. Information We Collect

2.1 Technical and Behavioral Data

• We automatically collect information about your device, including but not limited to browser type, operating system, hardware model, screen resolution, language settings, and connection type. This data is necessary for ensuring compatibility and stability of the Services.
• Usage metrics such as session duration, navigation flow, clickstream data, error logs, and gameplay interactions may be collected to optimize performance and improve user experience.
• IP addresses, device identifiers, and other metadata may be logged for purposes of security monitoring, fraud prevention, and traffic analysis. Where possible, such data is anonymized or aggregated to minimize identifiability.
• We utilize industry-standard analytics tools, such as Google Analytics, which may collect anonymized usage information. We ensure that these tools operate in compliance with applicable data protection frameworks and that raw identifiable data is not sold or transferred to unrelated third parties.

2.2 Voluntarily Submitted Information

• When you contact us, subscribe to newsletters, participate in beta tests, provide feedback, or post comments in community areas, we may collect personal identifiers such as your name, email address, or communication details.
• This information is used exclusively to respond to your inquiries, provide requested services, maintain community safety, and improve player engagement.
• We do not sell, lease, or rent personal identifiers to third parties. Any use of your personal information will remain consistent with the purposes for which it was provided, subject to applicable law.

3. Use of Information

Data collected by us is processed for legitimate purposes, including but not limited to:

• Improving stability, usability, and functionality of the Services;
• Detecting, preventing, and responding to fraud, abuse, or unauthorized activity;
• Enhancing personalization by tailoring recommendations and features to aggregated user trends;
• Conducting research, analytics, and testing to support ongoing game development;
• Maintaining security safeguards to protect accounts and sensitive operations.

Access to your information is strictly limited to authorized personnel who require such data to fulfill their duties. All handling of data is secured through encryption, authentication protocols, and access restrictions.

4. Data Sharing and Disclosure

We do not disclose personal data to third parties except under the following circumstances:

• When required by law, regulation, or valid legal process, including compliance with governmental or judicial requests;
• To carefully selected service providers (such as hosting, analytics, or payment processors) who are contractually bound to maintain confidentiality and data security;
• In the context of corporate transactions (mergers, acquisitions, restructuring), provided adequate safeguards are implemented to maintain data protection.

In the event of a suspected or confirmed data breach, we will promptly investigate, notify affected users when legally required, and take remedial measures in compliance with applicable law.

5. Link to the Game on Play Market

Our website may include direct links to download or view the Raft mobile game on the Google Play Store. These links are provided solely for your convenience and do not imply any affiliation, sponsorship, or endorsement by the official developers or publishers of the game.

• We are not the creators, maintainers, or official representatives of Raft. All content, mechanics, purchases, and support features of the mobile game are independently managed by the official development team.
• We assume no responsibility for changes to the game made after redirection from our site, including but not limited to visual updates, gameplay modifications, pricing adjustments, or monetization practices introduced by the developers.
• For technical issues, account support, or gameplay inquiries, users must contact the game’s official support services through Google Play or designated in-game channels.
• We do not track activity within the mobile app and cannot access or control any data you provide once the app is installed. All subsequent data handling is governed solely by the official developer’s privacy policy and terms of service.
• We strongly encourage you to review the official developer’s policies before engaging with the mobile game, as once you leave our website, we have no authority or influence over data processing or gameplay features.

6. Data Retention and Security

We retain personal and technical data only as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. Once data is no longer needed, it is securely deleted, anonymized, or archived in compliance with retention requirements.

Security measures include but are not limited to data encryption, secure server infrastructure, periodic vulnerability testing, access logging, and regular security audits. While no system is entirely immune from risk, we maintain industry-standard safeguards to reduce the likelihood of unauthorized access or misuse.

7. User Rights

Depending on your jurisdiction, you may have rights relating to your data, such as the right to access, correct, delete, or restrict processing of personal information. To exercise these rights, you may contact us through the official support system. We will respond to valid requests in accordance with applicable law.

8. Policy Updates

This Policy may be updated periodically to reflect changes in regulations, operational needs, or technological developments. Each update will indicate the date of the most recent revision. Significant changes may also be highlighted through service notifications or direct communication where feasible.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us via the official website’s contact form or through in-game support channels. We are committed to ensuring transparency and accountability in all aspects of data privacy.